What would you do if an ML gave your booking to someone else?
I messaged my regular ML for an appointment and just as I was arriving (took 10 minutes to walk there) I receive a message saying 'sorry I'm busy now' then she calls and just repeats that basically. I was in shock like wtf, so I just asked if I should come back in an hour. She said 'maybe' and that she would call me back after but never did. At that point I remembered the same thing happened about a month ago but it was due to some 'emergency', which I'm thinking now wasn't an emergency. If this were my physio I'd probably stop going to see them due to unprofessional behavior but not sure if I'm just an overreacting bitch lmao.
Has this ever happened to you and what would you do?