Since returning to Sydney and resurrecting my Sydney punting life a little over a year ago I have focussed mainly on the 2 Ginzas’, Kyoto, Sakura, with the occasion excursion to 5Star.
However, I recently decided to try N5M and G42 and whilst G42 is closer I chose N5M to be first cab off the rank.
This commentary is not about the lady/punt per se, which was ok/average, but is about the time management of my one hour booking and how I was short-changed.
N5M don’t seem to have clocks in the rooms but via my watch the session started on the hour and this is what happened:
At the 40 min mark (middle of round 2) an alarm on the girl’s phone went off and she indicated we had 5 mins left before shower.
I told her we had 20 mins left and 15 mins before shower.
She didn’t say much but the mood certainly died from my end. At this stage I wasn’t sure if the alarm was her phone or from reception, but when I noticed later how reception responded to my complaint, I concluded (?) it was her phone.
I has a quick shower, dressed and was at reception complaining to Jessica at the 50min mark.
Jessica, to her credit, responded positively and went to speak to the girl, but nothing clear eventuated except Jessica apologised and gave me $10 (?). I was out the front door at 55 mins.
I was a bit pissed not only considering the $$s, plus not to mention how hard can it be to measure an hour and would usually vote with my feet after such experiences or, on occasions, allow a 2nd chance depending on the circumstances. Haven’t decided which way I will fly as yet……
It did occur to me that in all the other shops I have gone to the time factor is managed by reception, who as you would all know, send through a 1st and 2nd alarm direct to the room. At N5M it appears (correct me if I am missing something?) as though the girl takes responsibility for session time management?