so I originally booked new girl at 8pm today.
and as you guys all know there was a train strike today. Heavy traffic around the city. I just didnt want to be late so I kindly asked them if they can push back to 8:30pm. Later the owner replied me back with apolozies that they cant push back the booking. OK that is totally understandable and i replied back I will try my best to get there by 8pm. But they replied me back again sorry "THE NEW GIRL IS FULLY BOOKED".
I was like WTF? how can you just cancel my booking just because I asked if they can push back the booking time? the owner just bs on me and there was no apolozies but offer an another girl instead.
I live in Burwood and have been regular to this shop for last 4~5 years. This is totally disappointing. I didnt even complain to the shop even the girl finished me off 10 mins earlier than it supposed to be. I understood they had a busy day and maybe the girl wanted to take a break.
If this is how they treat the regular customers, well guess I wont come back to this place.