Well said, LOL.
MY experience HERE, after several months of some pretty strenuous exercise, a large number of repeats, while I do call them by name, I've NEVER been called by name, either at reception or in the room. Well, unless my name is Baby, Darling,... or You, especially the last (as in Hi, how are You?) She definitely recognizes me, but "name"? I mean, it's not like she's going to have to introduce me to anyone...
Agreed. IF you happened to pass on the street, in a shop, her heart would be beating faster than yours, and not in a good way. There's civilian life and business life, 2 SEPARATE entities... A business acquaintance is NOT a friend. Seniors know this, some young punters not.