Working in 5 starsa "professional " of 2 lines service must very busy! For sure you never have time to have a try other shop!
Or 5 stars cut down business time for some reasons but Vixens 24/7 that s why you have more time AR also follow on reviews this way
Good luck
Vixens271
You're digging your own grave, Vixens.
I haven't seen this much disrespect for the customer since the last time I went to Super Bowl on Goulburn Street!
was it a female receptionist? You could've asked her to watch to see how bad the girl was
Hi Vixens,
How are you mate, never been to your shop as it is not my usual area and its out of the way.
This is really none of my business but watching on the sideline how a storm in a tea cup got blow out of proportion is quite amazing .
Not trying to tell you how to run your business but I do come from a customer services background so one thing I do know is:
Golden rule no. 1, the customer is always right !
Golden rule no. 2, if the customer is wrong , see rule no. 1 !
And of course, you can also substitute the word customer with the Boss or the Wife and it will work too!
When someone makes a complain in the forum and the shop owner try to respond and either do some damage control or simply apologise publicly but resolve the matter private , the case will close very quickly , and punters all have a short memory, so everybody moves on , it's a win win!
At the end of the day, whether it was the WL's fault or the punter making an unreasonable complain its really between the shop and punter - and shouldn't developed into so much arguments from so many partie joining in for some bashing fun, and the shop owner got backed into the corner!
Right now , this is no longer a winnable situation for either party, but at least everybody had a say, and let off some steam!
So best way it's for Vixens to ask Admin to delete this thread and start fresh again !
Just my two cents
Cheers
Thanks OP, now I know about Vixens!
Thanks Vixens, some real gems and a great lesson in Marketing in the style of Basil Fawlty!
And remember all, no more fucking swearing!
Delete thread? That has to be the worst comment I've seen of late AL. Ignorance isn't always bliss and that's the worst thing they could do. If that occurs admin, make sure you delete my account and all other posts/ARs while you're there.
My post is for the benefit of punters and shops if they choose. Right of reply is there but Vixens chose to use it they way they did, in my view, to the detriment of their business.
Have faith Lamb.
AHL has customer services and marketing experience and "knows" what he is talking about..
The customer is always right mentality is old school outdated bullshit!
There are many cases where the customer is wrong!
People make mistakes, both management and customers.
A few real story (happened to me) to "excuse" for my new Receiptionist on Monday and Thursday: 1/phone rang ... Receiptionist: Vixens271 s speaking, how can I help you? Customer: hey send woman to my place, how much? Rec: please let me know your place s hotel or private? Also I need more details of which lady country,age, services you ask for? Cus: unit! My room! Quick! Rec: sorry our service not for private! Cus: why? Rec: Sorry Siir! Our escort service are not accept for private Would you like to come over to our shop, good things about us nice clean place, many type of different rooms, and you could pick ... Cus shouted loudly: SHUT UP!!! SEND YOUR FUCKING GIRL HERE OR I WILL F ... YOUR MOTHER FROM BEHIND TILL BLEEDING LIKE QUEENSLAND' FLOOD, BICTH ... HURRY UP!!! Rec SHOCKED, DIZZIED, tried to keep calm with a softly voice: Sir! Please promise and do it! I had never know, I was adopted by an Indian woman, told I was in the rubbish bin... now u want to f my mother ...? Go ahead! I have no feeling and mood! Cus : kept silent ! ...…… Rec: please take a good rest! Relax ! Bye 2/ phone rang.…… Rec: Good afternoon! Vixens271 how can I help you? Cus: TELL ME HOW MUCH FOR ONE F..? How s big your lady pussy ? Rec: opps!! Deep inhale exhale .... Yoga ... Aaaa ahhh Rec softly but clearly: Sir how long you f for?And how s your Penis size, shape, colour? Cus: what s different with my fucking time and my size ? Rec: big problem is if you f only 2,3 minute you would WAISTING your money but half - one - 24 hours you fuck, you ll bankrupt or you must eat bread for a month! your penis size made you really nervous to ask pussy size! 3/ EVERY WEDNESDAY AT 3:45pm an old voice like from hell: " busy?!!! Pussy busy ,!!!! Pussy fucking busy ... !!" Repeat ! Repeat !!!
These few real stories here, just like you to understand our job!
More than that I would like to send to all later when I get more time
Thanks
Hi Brother Lamb,
If you are my customer, you certainly will be treated differently mate !
Didn't I say the Customer is always right ??
You had a bad experience and you shared it here - all good. WL is only human, they made mistakes too, again, not taking sides here as I don't know the true story. Unfortunately, Vixens didn't take the early opportunity to apologise and perhaps offer you some sort of gestures to resolve the matter quickly and amicably.
Once so many other parties got involved and Vixens stood their ground, this is a no win situation. But it's their business and they run it the way they like.
At the end of the day, may I ask you this simple question brother Lamb, as a customer, you have your right never to return to Vixens, but do you want to drag them through the mud and have their shop's reputation seriously damaged ?? is that your intention, are you really that angry ?? Of course, the way they have responded and presented themselves here didn't really help their own course. But if they believe they were not in the wrong and therefore shouldn't have to apologise, that's their right too.
So my suggestion of deleting this thread may not be a popular outcome, but it is nevertheless an option, and it has been done many times before when battle of words starting to get out of hand.
Again, this is only my humble opinion, with all due respects to all parties concerned.
Cheers
Without good customer services, there will be no business!!
「今時今日咁嘅服務態度係唔得架喇…」
Directory of all my After Reports:
http://www.aus99forum.com/showthread...ts-by-AHLUNGOR
This is what RnT is all about - photo thread:
http://www.aus99forum.com/showthread...T-is-all-about!!
I'm not dragging them through the mud, I've posted my experience to help the community, that is all. I have no intention to, nor am I angry, you seem to imply a lot in your questions. They've done all the harm to themselves through their replies.
The time to rectify the problem came and went in that session. They didn't choose to rectify it amicably, to the contrary they added insult to injury. I'm doing my bit by never returning, that is all.
Sure deleting is an option, as is fixing the boat issue by not telling the press.
Definetely agree on that, deleting this thread would be a mistake. Why should another punter have to go through the same miserability that Lamb has gone through. This place is around the corner from me and by reading these comments I have been informed to stay away from them.
Yes, Vixens 271, the rude customers would get you down. I sympathise, they deserve to have the phone hug up in their ear. Common politeness is not much to ask.
"rude customers"
Agreed Sextus
Some people forget they are dealing with real people when they interact with the sex industry
If you have a derogatory view of this industry, you have no right to be involved in it
Its called 'class'
A lot of people havent got it
You haven't even been to Vixens but can't help yourself getting involved in an incident that doesn't concern you in the slightest!
You assume this and that and your contibution is as valueless as it is pointless and meaningless.
As Lamb has told you, he is not angry nor is he trying to drag their name through the mud as you assumed!