Sent a text asking to speak with owner I did get a reply asking how the massage was I said bad so was the timing 20min short so the next question was how much did u tip told her she came back saying very sorry for bad service. She will talk to the girl concerned also she is looking for better girl for me if u are going there make sure to check your card because yesterday they had new cards no old customers so I asked that they confirm this last massage is on the new card + the 4 previous visits the biggest problem with this shop is getting the girls there and back because none will drive and most if not all will live in the Sunnybank area so I think she is struggling to get good girls