Originally Posted by
JetSetWilly
Ah, ok, you've mixed up Medicare (Australia's public health care system) with private health insurance.
Not saying this to make you feel bad, but since you had no idea, I think you should know that it is totally illegal for someone to claim a benefit on their private health cover when the person receiving the benefit (in this case, the massage) is someone else (excluding dependants who are listed in the health insurance policy). The manager who did it obviously did it with good intentions and a kind heart, but it really is fraud from the health insurance company's perspective.