Take your pick. The girl in the photo might not be at either shop. Management is not same for each shop so that isn't the blame. I just think that they don't care. Girls change, customers change. Burwood 8 and Liverpool 102 have Anna in both shops today. And the Anna I saw 12 months ago at 24 Liverpool , same photo, is not the girl in the photo. They just treat you as mugs, so just bar them.🤨 Go where you get some degree of service and attention. Your sanity will appreciate it.