Bro., if Admin cannot do the data transfer from the old site to the new site manually by recruiting part time helpers, the best thing to do is to switch back to the old site until the technical people of the software company selling him the new forum can find a solution for the data migration. I have heard that a lot of members and shop owners like the old site better than the new site and I think the hit rate will slow down if they don't do the job themselves and relying on members to do.