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View Full Version : Question Shops charging credit card surcharge ? why are people charged more paying by card. Shop owners?



partyboy202020
19-10-2026, 11:13 AM
Charging an extra $5 on an $80 massage for paying by card is illegal — and it breaches Australian regulations on two separate grounds.

1. The Card Surcharge Ban Card payment surcharges for Visa, Mastercard, eftpos, and American Express are banned across Australia under reforms established by the Reserve Bank of Australia (RBA) and enforced by the card networks. No extra checkout fees: Merchants are not permitted to add a surcharge when you tap, insert, or swipe any of these cards. Included in advertised prices: Any merchant processing costs must now be incorporated into their standard prices rather than charged as an add-on at the register.

2. Even Under Previous Rules, $5 Was Illegal Even prior to the ban, charging $5 on an $80 charge was a blatant breach of the Australian Competition and Consumer Commission (ACCC) rules against excessive payment surcharges: A $5 fee on an $80 transaction represents a 6.25% surcharge. Australian law historically restricted surcharges strictly to the merchant’s actual cost of acceptance. Typical bank fees were roughly 0.5% for eftpos and 1% to 1.5% for standard Visa/Mastercard credit cards (meaning an actual processing cost of roughly $0.80 to $1.20). Businesses were never legally permitted to treat card processing fees as a profit center.

qzpm
19-10-2026, 11:35 AM
I believe everyone has adjusted their standard price to $85 now, with $5 off for cash payments.

IntrepidDog
19-10-2026, 11:56 AM
I believe everyone has adjusted their standard price to $85 now, with $5 off for cash payments.

Conversely, who's to say it isn't a discount if you pay cash?

No rules against giving a discount to cash payments.

hokipoki
19-10-2026, 02:16 PM
It’s discount for $, No record on machine, No till register being recorded
Straight to shoe box
I have same set up gives be money to spend at massage shops.
Funny thing a few shops got me to do a bit of maintenance work.
$ always gos around missing Dr Jim’s hand

Scarlet Pimpernel
19-10-2026, 02:35 PM
Ha ha. Was an interesting read until Dr Jims hand was mentioned in an article about massage parlours. 😃

I say take them to ASIC Party Boy. Fight the good fight on behalf of us all.

We should also take some to the ACCC. How many times have we relied on a representation (photos and description of an ML and the services offered) that have fallen well short. More harm done than just paying an extra $5 CC fee IMO.

Keeps us on our toes I guess, and respectful and honest reviews on these forums helps to keep us informed and the parlours honest (sometimes).

Just my bit. As you were.

dcRandom
19-10-2026, 08:27 PM
It was never a card fee, it was to avoid taxes.

Rob.Kilbey
20-10-2026, 03:01 PM
The real cost of having a terminal in the shop is approx 1pc of turnover and a monthly charge of about $30….

So yeah charging 5-10pc before broke all the rules,

Anyway the shops can lift their prices to whatever they just can’t call it a card surcharge.

PeachTea
25-10-2026, 12:49 AM
It was never a card fee, it was to avoid taxes.

This 100 percent

Harry10
26-10-2026, 01:00 PM
Heads up....Dreamy Massage 204 Nerang St on GC charge a flat 10% if you use card to pay. They dont tell you either until they set it up and you see the extra fee added in total. If you pay 80...8 extra is alot. Very cheeky of them 👎