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paulmack22
24-08-2014, 10:56 AM
This was supposed to be an after report..............but here's what went down:

1. Walked in an greeted by a busty woman (don't know name) who I agreed to see for an hour. She took my money then 5 minutes later came back and said she could only see me for 30 minutes;
2. Still staying calm, said I would see the other busty woman sitting at reception who came in, agreed to see me for the hour, so I got undressed and waited;
3. Finally lost it with them when a third woman came in to actually do the massage!!!!!!!!!!!!!!!!!!!!

I said forget it and suggested they get their shit together............git dressed and left!

Asian run establishments think customer service is something someone else does.............sad but true!!!!!!!!

AHLUNGOR
24-08-2014, 11:54 AM
Hey brother,

What date did this happen and around what time ??

paulmack22
24-08-2014, 12:12 PM
Hey brother,

What date did this happen and around what time ??

Sorry..........should have put this down in the original post! Its was around 11am on Friday August 22.

khuntong
24-08-2014, 05:50 PM
This was supposed to be an after report..............but here's what went down:

1. Walked in an greeted by a busty woman (don't know name) who I agreed to see for an hour. She took my money then 5 minutes later came back and said she could only see me for 30 minutes;
2. Still staying calm, said I would see the other busty woman sitting at reception who came in, agreed to see me for the hour, so I got undressed and waited;
3. Finally lost it with them when a third woman came in to actually do the massage!!!!!!!!!!!!!!!!!!!!

I said forget it and suggested they get their shit together............git dressed and left!

Asian run establishments think customer service is something someone else does.............sad but true!!!!!!!!

Sorry to hear your bad experience bro.. I used to go there a few times (not enough to be called regular) when Candy and Lisa used to work there... It was actually quite a nice place, especially Candy's massage (one of the best in Sydney I might say)... Stopped going there for a while, came back and found out that the business has changed hands.. Last time I went there, Kelly was still working.. Dunno now what's happening...

rooter
24-08-2014, 07:37 PM
Bro, you clearly got poor service at a particular shop at a particular time; that sucks, customers shouldn't be treated like that.
Most Asian R & T shops in Sydney I have been to have been well run and customer focused.
The R & T market in Sydney is cluttered with shops and very competitive - any shop that consistently offers poor customer service will not survive. I think the shops are well aware of this.
Snow Lotus, 316 Central, and Silver Fox are three Asian shops I can name of the top of my head that offer good customer service, I am sure other bros can name others.

khuntong
24-08-2014, 09:15 PM
Bro, you clearly got poor service at a particular shop at a particular time; that sucks, customers shouldn't be treated like that.
Most Asian R & T shops in Sydney I have been to have been well run and customer focused.
The R & T market in Sydney is cluttered with shops and very competitive - any shop that consistently offers poor customer service will not survive. I think the shops are well aware of this.
Snow Lotus, 316 Central, and Silver Fox are three Asian shops I can name of the top of my head that offer good customer service, I am sure other bros can name others.

I think it also depends on who the mamasan/papasan is as well bro rooter.. As I said, I used to go to QVB 1B massage a few times cos not only my favourite girl (Lisa) was working there, but the mamasan (Candy) was also a very nice and friendly lady, not to mention her massage and her backwalking which I consider one of the best in Sydney..

I'm new to Bamboo Massage, only been there twice, but I can tell the mamasan (Summer) is a very nice lady.. It might not be a big deal for other brothers, but I find it important that I feel comfortable with the mamasan before I see my girl... Or it's probably just me..

AHLUNGOR
25-08-2014, 10:40 AM
1. Walked in an greeted by a busty woman (don't know name) who I agreed to see for an hour. She took my money then 5 minutes later came back and said she could only see me for 30 minutes;
2. Still staying calm, said I would see the other busty woman sitting at reception who came in, agreed to see me for the hour, so I got undressed and waited;
3. Finally lost it with them when a third woman came in to actually do the massage!!!!!!!!!!!!!!!!!!!!





Hi brother Paulmack,

When I first read your post I was curious to know more details as you mentioned that there was TWO Busty women in the shop at the time !! So I asked you about the date and time, and thanks for stating that it was Friday around 11am.

Mate, I think you may have got the two shops at 139 confused ??

As there weren't Two Busty girsl at 1B QVB on Friday ! This was their roster on the day:


A star studded cast to start your weekend with a bang
1 Julie 19 y.o Singaporean Uni student imagine her Super white porcelain skin juicy bubble butt and her stylish pretty face .Her Great sense of humour and conversation will relax you .her magic hands will have you begging for more
2 Laura 23 y.o Thai/Spanish blood gives her super beautiful looks Size 5with CC cups -awesome !! Her Gentle and friendly style (can it get any better than this?) best combination for a sensual experience
3 Serina 24 y.o Sexy stylish Korean city girl . Size 6 with long black hair and sexy juicy thick lips Korean B2B massage specialty
4 Kelly 24 y.o korean girl with a model 's body -Tall and slim, Wild and adventurous professional massage student .Gives the Best remedial and best relaxation B2B

The only girl with a reasonable size tits was Laura(Lorra) and she is a C Cup, a petite Thai girl still wearing braces so very easy to remember - was she one of the girls you saw ??

The other 3 MLs are all with smallish tits !!



On the other hand, shop 1A (CherryBlossom) which is the first door to your right when you walk up the stairs (1B QVB is at the end of the hall)

This was 1A's roster on Friday:



Ohayou! - Friday's Roster

Miku - 21 yo Japanese, size 8, fun college student, beauty long sexy legs. sweet personality
Rachel - 25 yo Chinese girl, super big boobs Sydney Uni student, tall and sexy with a well-developed figure, medium long brown hair and soft honey skin, very friendly and cheeky
Emma - 22 yo Japanese, business student, smooth white skin and perfect shape (highly recommend)
Yumi - 23 yo Beijing girl, 165CM tall, slim figure 36D-24-35, well-educated and outgoing charming girl


On the basis that you were greeted by two busty women, I think you were more likely had gone to 1A instead of 1B.

Just try to clarify which shop had let you down.


Cheers

:question:

rooter
25-08-2014, 11:33 AM
Nice work Detective Inspector Ahlungor !
Maybe you can solve the Harold Holt, Azaria Chamberlain and Peter Falconio cases too ;)

AHLUNGOR
25-08-2014, 12:33 PM
Nice work Detective Inspector Ahlungor !
Maybe you can solve the Harold Holt, Azaria Chamberlain and Peter Falconio cases too ;)


Haha, not quite, I think you spoke too soon brother rooter !

I just spoke with Vicky at 1B and she actually remembered that there was a customer last week, not on Friday (she wasn't there) but on Thursday at around 11am, and it was between Vicky and Sue that they had a bit of mixed up with a client and the customer ended up not happy and left without having a massage, so that sounded like the OP.

So on behalf of Vicky, she would like to apologise to brother Paulmack for the mishap, and if brother paulmack can PM me with your punting name, Vicky would like to offer you a 1 hr free massage by herself - she was one of the two busty women you saw - the more mature and elegant one............haha. And you can visit her any day this week (except Friday). If you like, you can PM me the time you like as well so that I can make the booking for you now.

Hope you are happy with this arrangement.

Cheers

:smile:

rooter
25-08-2014, 01:52 PM
Sounds like a very generous offer of compensation.
Well done Vicky and Ahlungor !

paulmack22
28-08-2014, 07:24 AM
Haha, not quite, I think you spoke too soon brother rooter !

I just spoke with Vicky at 1B and she actually remembered that there was a customer last week, not on Friday (she wasn't there) but on Thursday at around 11am, and it was between Vicky and Sue that they had a bit of mixed up with a client and the customer ended up not happy and left without having a massage, so that sounded like the OP.

So on behalf of Vicky, she would like to apologise to brother Paulmack for the mishap, and if brother paulmack can PM me with your punting name, Vicky would like to offer you a 1 hr free massage by herself - she was one of the two busty women you saw - the more mature and elegant one............haha. And you can visit her any day this week (except Friday). If you like, you can PM me the time you like as well so that I can make the booking for you now.

Hope you are happy with this arrangement.

Cheers

:smile:

Wow AH..........appreciate you taking the time to go into bat for me..........was happy to leave it and walk away, but appreciate what you and Vicky have organised and will PM you accordingly.

spunkymunky
28-08-2014, 04:15 PM
Always good to hear issues get resolved - kudos to customer service here

genmonk
29-08-2014, 01:06 AM
It is a generous offer and good customer service. Well done Vicky. This shows that the shop cares about customers.

hikhik
29-08-2014, 02:58 AM
Nice effort all round.
Always nice to hear one bro helping another through the forum.

AHLUNGOR
29-08-2014, 10:27 AM
Yeah, it was all a bit of unfortunate miscommunications:

When I went to the shop last night and had a quickie myself with Vicky, she told me the whole story:

Brother paulmack came in and was greeted by Mimi the Malaysian girl who is very busty, and brother PM was happy to see her for the hour, Mimi actually had a booking in about half an hour so she said she could only see him for 30 min.

You may say if she has a booking why she went to the room, well, most clients are 30 min quickies and it was her turn and if He only wanted 30 min, it was perfect and we won't have this thread!

Then brother Paul was still happy to see the other busty woman in reception who was Vicky . So he paid for the hour and got undressed and ready for his session !

Now this was where it had broken down, Vicky told me that morning Sue the Korean girl hasn't started work yet and her bookings were all later in the afternoon, she as the Mamasan usually like to let all the other girls work first and she was happy to work when they were all busy, and she knew Sue will always give top service so rather than making the money herself, she decided to let Sue serve this customer!

It was with all good intention but she didn't explain to the customer first and let him make the choice !
If Vicky would have brought Sue into the room and introduce and let brother Paul choose, he probably will be ok and it's up to him to pick the younger Sue or the more busty and mature Vicky!

But instead, as posted, a third girl came in to massage without asking the customer first , he didn't know what's going on and of course he was angry, no one like to be pushed around .

I am glad that I got this sorted out, Vicky apologised and learnt her lesson, brother Paul accepted the offer , I'm sure he will enjoy his mamasan session next week !

Always nice to have a happy ending, this is what RnT is all about .......haha

Have a nice day!

Cheers

lakeshow
29-08-2014, 10:33 AM
Ahlungor...what a boss.

You make us proud, and so happy.

simon123
29-08-2014, 10:43 AM
amazing customer recovery.. impressed

khuntong
29-08-2014, 02:58 PM
Yeah, it was all a bit of unfortunate miscommunications:

When I went to the shop last night and had a quickie myself with Vicky, she told me the whole story:

Brother paulmack came in and was greeted by Mimi the Malaysian girl who is very busty, and brother PM was happy to see her for the hour, Mimi actually had a booking in about half an hour so she said she could only see him for 30 min.

You may say if she has a booking why she went to the room, well, most clients are 30 min quickies and it was her turn and if He only wanted 30 min, it was perfect and we won't have this thread!

Then brother Paul was still happy to see the other busty woman in reception who was Vicky . So he paid for the hour and got undressed and ready for his session !

Now this was where it had broken down, Vicky told me that morning Sue the Korean girl hasn't started work yet and her bookings were all later in the afternoon, she as the Mamasan usually like to let all the other girls work first and she was happy to work when they were all busy, and she knew Sue will always give top service so rather than making the money herself, she decided to let Sue serve this customer!

It was with all good intention but she didn't explain to the customer first and let him make the choice !
If Vicky would have brought Sue into the room and introduce and let brother Paul choose, he probably will be ok and it's up to him to pick the younger Sue or the more busty and mature Vicky!

But instead, as posted, a third girl came in to massage without asking the customer first , he didn't know what's going on and of course he was angry, no one like to be pushed around .

I am glad that I got this sorted out, Vicky apologised and learnt her lesson, brother Paul accepted the offer , I'm sure he will enjoy his mamasan session next week !

Always nice to have a happy ending, this is what RnT is all about .......haha

Have a nice day!

Cheers

Bro Ahlungor, you probably know this already, but You Are The Man.. So glad we have you in this forum. I'm sure we all do...

harmony
29-08-2014, 03:14 PM
Agreed khuntong
Forums need many more Ahlungors
True gentleman ;)

Anyone can post aggressive comments. Its tedious and amongst bros its not respected

Thanks Ahlungor for always being constructive
Peace

PS Also tedious are the fake accents around the forum, by people who speak fluent english
People who truly have less than perfect English, are generally selfconscious about it, and tend not to write in long passages

wilisno
29-08-2014, 04:19 PM
Anyone can post aggressive comments. Its tedious and amongst bros its not respected

Peace
True ! Some trolls just need to be pushed to the limit and flushed out so Admin can get his arse banned ! Like the one who got banned yesterday, again !

khuntong
29-08-2014, 04:33 PM
True ! Some trolls just need to be pushed to the limit and flushed out so Admin can get his arse banned ! Like the one who got banned yesterday, again !

How do we know who got banned? Is there any section that we can go to?

wilisno
29-08-2014, 04:39 PM
How do we know who got banned? Is there any section that we can go to?
Just look at the word " banned " under his username !

Kirito
30-08-2014, 06:19 PM
Bro Ahlungor to the rescue again!

paulmack22
02-09-2014, 01:54 PM
OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!

How to explain what happened yesterday....................

I've always thought that the best form of marketing is taking a negative situation with a customer and turning it in to a positive and man, after yesterday afternoon...................I'm am now a VERY VERY happy customer!!!!!!!!!!! Thanks again AH, Vicky and Susan!!!!!!!!!!!

Arrived at 2pm yesterday, was kissed and hugged when I entered the premises and apologies all around.............I said its ok and the past is the past..............then the most amazing thing happened! Susan said I can olnly stay for 30 minutes as I have a booking but Vicky will be here for the whole hour................I thought I was hearing things..........but I was provided with the luxury of having both Susan and Vicky for the first 30 minutes then the last 30 minutes one on one with Vicky!!!!!!!!!!

But this is where I am humbled and a little pissed off with myself for my initial reaction.............whilst talking to them during the hour (before I nearly stroked out :cool2::cool2:), I realised that they are both very genuine ladies who were mortified about what had happened and are genuinely trying to grow their business and would welcome any constructive advice (emphasis on constructive) to help them grow.

I had the most amazing time and more importantly got to peak behind the veil to see the two ladies that run the business.

As Arnie always sais..............I'LL BE BACK!!!!!!!!!!!!!

AHLUNGOR
02-09-2014, 02:32 PM
OMG!!!!!!!!!!!!!!!!!!!!!!!!!!!!

How to explain what happened yesterday....................

I've always thought that the best form of marketing is taking a negative situation with a customer and turning it in to a positive and man, after yesterday afternoon...................I'm am now a VERY VERY happy customer!!!!!!!!!!! Thanks again AH, Vicky and Susan!!!!!!!!!!!

Arrived at 2pm yesterday, was kissed and hugged when I entered the premises and apologies all around.............I said its ok and the past is the past..............then the most amazing thing happened! Susan said I can olnly stay for 30 minutes as I have a booking but Vicky will be here for the whole hour................I thought I was hearing things..........but I was provided with the luxury of having both Susan and Vicky for the first 30 minutes then the last 30 minutes one on one with Vicky!!!!!!!!!!

But this is where I am humbled and a little pissed off with myself for my initial reaction.............whilst talking to them during the hour (before I nearly stroked out :cool2::cool2:), I realised that they are both very genuine ladies who were mortified about what had happened and are genuinely trying to grow their business and would welcome any constructive advice (emphasis on constructive) to help them grow.

I had the most amazing time and more importantly got to peak behind the veil to see the two ladies that run the business.

As Arnie always sais..............I'LL BE BACK!!!!!!!!!!!!!


Thanks brother Paul,

Glad to hear that everything had worked out for you !!

BTW, it was Vicky and Nicole you saw yesterday, sorry, I just thought you need to get the names right ...................lol

Susan is on today though - she's Not the boss, but she has better hands..................haha


ps. The devil of me thought I should throw this into the ring ! the third lady you rejected on that Thursday - who was the Korean Princess Sue - now that you are clam and happy, may be you should try her too, you know you did hurt her feeling just a touch - as she has never been rejected before.............ymmmmmmmmmmmm :cool2: