Encounter a troublesome guest

[crystal chen]

At 18:00 on February 5 positive, we met guests a deliberately cause trouble, we spent a full thirty minutes to convince him, he kept us out of the problem, and that the girl how bad service ... :startle:
we said to the girls bow and apologize to him, he said not to, in fact, that the girls have done very well, but I was too much trouble, then he did not enjoy the massage time to time, we do not lie to the guests' money, says guests return to give the money, he said no, but he did not want to leave ... we have another one to take care of the guests, but because we are guests in front of the big questions, want to give each guest a warm and family feeling, so we are still very patiently let guests sit to discuss the best solution:confused2:
We want our guests come here tired after the massage, happy happy from leaving, and now we are in this industry really difficult to do !!!!!:cry:


遇上一個麻煩的客人
二月五日下午六時正,我們遇上一個故意制造麻煩的客人,我們用了足足三十分鐘說服他,他不停出難題給我們, 又說那女生服務有多差...
我們說要女生給他鞠躬道歉,他又說不要這樣,其實那女生已經做的很好了,只是我是比較麻煩,他那時候享用按 摩時間還沒到時間,我們亦不騙客人的金錢,說要給客人退回金錢,他又說不要,但他又不想離開...我們又有 另外一個客人要照顧,但因為我們是為客人為大前題,想給每一一個客人溫暖和家的感覺,所以我們依然很耐心的 讓客人坐着,討論出最好的解決方法!!!!
我們是想疲勞的客人來到我們這裏按摩後,開心幸福的離離開,現在做我們這一行業真困難!!!! !

[dokleng]

Um, anyone else understand what this is about? :question:

[crystal chen]

Update:
Encounter a troublesome customer
At 6 p.m. on 5 th February , we have customer a deliberately cause trouble, we spent a thirty minutes to convince him, he kept us out of the problem, and saying that the girl bad service, but in fact it girls have done well good, he said he was in fact other stores to tempt us, he said he was in the same industry, and his name is Joe ...
I said: "Do you want the girls to his bow and apologize?"
He said: '' Do not be so, in fact, that the girls have done very well, but I was too much trouble. "
At that time he did not enjoy the massage time to time, we do not lie to the customer' money, said he wanted to return the money to him, he said no, but he did not want to leave, he said want to see another girls ... but we have another customer to take care of,actually we are doing good care of each customers , want to give each customers a feeling of warmth and comfortable, so we are still very patiently let customer sit to discuss the best solution !! !! When customers tired after our massage here,they can comfortably leave happy, and now we are in this industry really difficult to do,because have such customer here !!!!!

i am may,reception here.




遇上一個麻煩的客人
二月五日下午六時正,我們遇上一個故意制造麻煩的客人,我們用了足足三十分鐘說服他,他不停出難題給我們, 又說那女生服務有多差,但其實那女生已經做得好好,他還說其實他是其他店來試探我們,他說他是同一行業,他 的名字是Joe...
我們說:"要不要女生給他鞠躬道歉?"
他說:''不要這樣,其實那女生已經做的很好了,只是我是比較麻煩."
他那時候享用按摩還沒到時間,我們亦不騙客人的金錢,說要給客人退回金錢,他又說不要,但他又不想離開,又 要求看看別的女生...我們又有另外一個客人要照顧,但因為我們是為客人為大前題,想給每一一個客人溫暖和 舒適的感覺,所以我們依然很耐心的讓客人坐着,討論出最好的解決方法!!!!
當客人疲倦時,到我們這裏按摩後,可以開心舒服的離開,現在做我們這一行業真困難,因為有些這樣同樣行業的 人來調查!!!!!

我是接綫:may

[Spe]

That's very unfortunate incident... So what made him leave then? What did you do to make him happy?
那他最后什么原因又肯离开了呢？“最好的解决方法”是什么？