12 Cottam Av, Bankstown - Worst time management in history. Bloody clueless bunch
I haven't been to 12 Cottam shop in a while so i decided to make an 11PM booking. I rocked up at 10:55PM and i was told the girl will be ready in 5 minutes.
10 mins go past and I ask how long. The male staff goes to the door and tells the girl "time is up, time is up". He doesn't bother to say anything to me and just walks past. 20 minutes ago past and he does the same thing. By the 3rd time, which has been 30 minutes of me waiting, He proceed to again go to the door and tell the girl that time is up. After 2 minutes the girl leaves the room with her customer. She greets me and says "sorry i have to go get dinner, i'll be 30mins, can you wait?".
I tell her nah I've already waited 30 minutes and I proceed to leave. I head to my car and message the male staff telling him that he has the worst time management at any shop that I've been to.
He replies by saying that he can't control the girl and that he told her time is up several times lol.
Anyways, the staff clearly got no idea what they're doing or how to manage staff/time. I should expect less since it's Bankstown. Definitely won't be return and I recommend others to avoid this joint unless you enjoy having your time wasted.