worst possible non experience
Just had the worst possible non experience ever. Called at 5 pm to book Sweety for 5.30 and got the OK, great. 10 min later got the call to say no go because her current customer just extended. She is only available at 6. I had prior plans so I didn't book.
My plans changed so I rocked up at 5.30 to see if anyone is available. Only Vivi and Sweety at 6 pm. Vivi is nice but I liked someone more busty. The owner assured me that Sweety will become available at 6. So I booked her, took a stroll and came back at 5.55.
Paid my money and then I waited. And waited, and waited, checked my phone, and waited.
35 min later, still waiting. Got fed up, got dressed, and left because I have to catch a train.
Having Waited longer than my actual booking put me in a real bad mood.
I did saw Sweety
in the hall as I leave to get the refund, she is very pretty, apologetic, but I had to go.
This left me with a real sour experience because I had a cancelled booking, waited about 55 min today for Sweety, and still didn't get what I wanted.
Got my money back and an apology, but it doesn't make up for all the time I lost where I could be doing better things than stare into the ceiling in the massage room.
This really put me off Silver Fox. Yes Sweety is nice, but that kind of made me feel worse because I missed out today. Which ever brother whom had her for the time that she is supposed to be with me today is the lucky guy.
I'm just pissed off at the whole experience and need to vent my frustration. Thanks for reading.
Appreciate the apology, but...
Quote:
Originally Posted by
Silver fox massage
Dear Customer,
I understand how you feel!
I called out for 4 times in the "time over" and let the girls out, you hear, even the other three rooms customers and girls are heard. That is 1.5 hours customer hold down Swteey out, and keep to continue to pay more for half !,Sweety has refused to say have booking customer wait too long time ago .....,Anyway explanation, for u is late, please forgive me! Sweety see you is really sad to leave, Sweety and I sorry for your wait. Has said that if the next time you see, be sure to say sorry to you! ~ More good for you ~!
I appreciate your apology and explanation, but the impact to me is the same, that is, I turned up excited about the meeting but left very disappointed and unhappy of the time I lost.
I don't need an apology from Sweety, I'm sure she didn't meant it.
I believe the best thing you can do is to ensure this never happens again, not just to me, but to all other brothers who make a booking.
This is good for your business, and good for us.
How to make this never happen again? Create new policies for your shop?
Perhaps as someone else suggest, no extension if there is a booking.
Or, if customer refuse to let the girl leave, black list him.
I am sure Silver Fox is excellent 99% of the time, but I am just unlucky to be in that 1%.
If you take action to prevent this, it would be good for everyone. Then Silver Fox might get to be excellent 100% of the time. :smile: