Just as I could see the situation the facts are -
you book girl by description without actually asking Helen about particular services provided. As experiences punter you
should know that Asian shops description wont stay in court. You could have a look and asked for other ladies in the shop , if you
don't like , what you see. You proceed with service and did not asked for other girl even later. You still had been offered refund.
I found out manager ( Helen ) listen to you and try to resolve the situation. Dud punts occurred in all joints. Plenty baddies supressed, as they where advertisers and ""advocates" with vested interests. So write factual report, but don't make it HUGE issue. I been in this place 3 times ( with new boss ) and have 3 good ones - with Honey, Pola and Mina. I always talk to Helen look, what I will get and after that selecting the lady. It takes 2...,still could not warranty service, but you got much better
chance. I had lies,switches and times cut in 533,64,142 and other places - that is punting .104 new place and they are trying, so I will try to support them - premises are good and they are still trying new girls. We need good new places in the North reasonably priced and with good management and staff.