how many days in advance to make a booking to secure your preferred time?

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Originally Posted by banong

at gladesville I was assigned to the earliest slot but I ended up waiting for about 15 minutes, and they said ready for nother 10 minutes but they were not sure.

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lol earliest slot and having to wait is obviously not someone jumping the queue - she's not there and still on her way.
Overheard exact same conversation once while in a waiting booth at N5M. Guy in booth next to me said he made a booking and he'd arrived on time, and receptionist said girl wasn't there yet and still on her way.

There were a few times when my booking got pushed back - 20/30 minutes. Those times, the shop messaged me letting me know.

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Originally Posted by secret0

lol earliest slot and having to wait is obviously not someone jumping the queue - she's not there and still on her way.
Overheard exact same conversation once while in a waiting booth at N5M. Guy in booth next to me said he made a booking and he'd arrived on time, and receptionist said girl wasn't there yet and still on her way.

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They didn't say the girl hasn't arrived yet. If I arrived 30 minutes late, they'd probably get upset.

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Originally Posted by 11Bravo

What it reminded me of is the advantage of WeChat. There is a record of chat history. So when you contact (it's been a year for this shop), they know, if not remembering exactly who you are, you've done business with them before. Adds to cred.

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Completely agree with this. I use WeChat for most of my bookings and I’m sure it helps having the record of history.

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Originally Posted by banong

They didn't say the girl hasn't arrived yet. If I arrived 30 minutes late, they'd probably get upset.

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This has happened to me several times. 30 minutes later, I was walking out the door, refund in hand. I did complain to the mamasan, and I've never forgotten what she said, "What can I do? I've called her twice. She said she was on her way. I'm losing money TOO." Point taken.

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Originally Posted by johncitizen

Completely agree with this. I use WeChat for most of my bookings and I’m sure it helps having the record of history.

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In the banking industry, they call it "born yesterdays" - no credit history. Once you have "credit", easy to get more.