terrible customer service
So first time here and I had a booking with Venus at 7pm and decided to drop by early at 5:20pm for a punt before Venus. Male receptionist has a massive attitude and demands that I pay first for Venus first before my early punt and as this was my first time hearing of paying for someone so far in advance I respectfully declined and said I'll pay when I see her. He then proceeded to cross my name and booking out and asked me to either wait in the waiting room inside with a few other strangers or wait out in the cold. I waited for about 20min all up outside and he then goes on about how she's now booked till 9:40pm and to go away. I know some of you guys like this place for the girls and perhaps for the customer service but I can definitely tell you that this place was absolutely unprofessional and rude. I realise that at the end of the day hot girls will fuel it and they won't suffer any business loss due to me not being a patron. But I guess what goes around comes around eventually and they'll get what's coming. This place has lost all respect from me, despite being Chinese myself I really despise the Chinese way of handling business - pitiful.
Edit: if this constitutes demeaning a shop and gets deleted from moderators I'm not sure what to say as then this forum becomes so policed that there can never truly be negative feedback.