I feel like you're getting personally offended by my criticism of this store and Angela neither is a criticism of you or other punters that go. Just because you've never had problems doesn't mean others have (which a lot of others have also shared).
I only go to MAC because like you said I like the girls BUT i've been tossed around so many times by Angela's poor organisation and customer service - I don't work in the city anymore and its not easy for me and have had many hours wasted because of Angela, coming out being told something only to be told something else and turning around.