I went in again today and had a session with Nako. It was a complete 180 degrees in terms of service compared to the Kumi punt. The receptionist (owner? It was the first male I've seen at the shop) was great in owning up the bad session. It was great have an "all inclusive" price but it does make me wonder how far they can push this price before the regulars start to drop off. Though after seeing the lineup, I can see why they do have so many regulars.

After that session with Nako, I'm now a believer in the shop and in the flashcards!