There are so many different guys that work at reception for both shops. They all looked to be around the same age and Asian. How do you guys know their ethnicity lol. No idea who the Korean manager everyone is talking about but I have been there enough times that I have had a couple of bad experiences but everyone has off days or make mistakes. I honestly think the Ginza workers are pretty top tier relative to a few other shops. They make mistakes but will always make things right.