Quote Originally Posted by Vaders Fist View Post
I think that there is obviously something very important missing from this thread; no response from the shop. I know that no shop is obliged to respond to comments on this forum however, with the multiple negative comments now entering it's third page, I would think it would be good business for the shop to respond with their view or what action, if any, they have taken. I have seen other shops respond on this forum to negative reviews and they have been very quick to get on and rectify the situation publicly. It makes for good business, I'll I get the impression of at the moment is that MOC really doesn't care whether they have provided a value for money service or not.
When your business not doing so well and you gave up trying to fix it, maybe you would not bother about customer complaint. I was a regular before but have not seen any of their girls for years now since the last disappointment. I think the market is now more competive than ever, but they have gone backward - more expensive and less quality.