hey mi goreng I see you have a fair point there, you have every right to be angry from your experience, as a customer you are (always) right!
but to be fair if you're not happy with Vicky's service shouldn't you tell her why and what you're not happy with, and tell her directly what you'd want from your perspective.
I know everyone's different with expressing themselves but if I were you, I would confront her with the problem myself, explain your situation like a gentleman, and walk away if there's no resolution.

Just my 2 cents.