
Originally Posted by
chariot
You should not have to ask for compensation for your wasted time with these booking failures
We should be expecting some sort of compensation, this is accepted business practice in every other industry
Hell, I have boarded planes with flights costing less than $100, to rural NSW, and if they stuff up my flight I get another for free
Why do punters get treated so inconsiderately?
This case sounds like no care or compensation was offered to the man.
Also sounds like the owner was not informed about this booking shambles until she read your post