Quote Originally Posted by Sibon View Post
The ML has seen the punter before and knows his name and phone number. She doesn't need the profile photo.
If the punter is a regular then it makes sense even if he doesn't have his photo on WeChat.

Normally reception would be able to write the phone number or WeChat ID on the booking sheet they've drawn out for the day just in case the person does a no show or is late for his bookings. That's how I know my regular purposely cancelled my booking on her last day of work.