Quote Originally Posted by justforfun2023 View Post
Sorry to hear but I think shops only reply during business hours.

However, They should learn to respect our time especially when we make an effort to show up early.
I don't have a problem with their reply time, there was no delay. The shop opens at 10 and they replied at 10:30. No problem.

My problem is they cancelled my booking when I was already on the way. This is a horrible way to do business. Just for an extra bit of money (which they were going to get from me anyway) they have lost me as a customer forever. You can see this shop has long term thinking - not.