Regarding representative, Is there a LOA signed by Coco that she will published --assume no punter would use her login to post it .
Good Middle man may help out occasionally, however, the shop will have to bear all consequences on damage he/she caused which will take time to recover.. Few good examples already!

Need info/answer about the shop , best practice is to talk to owner direct. Have more fun to enjoy own adventure findings. ....

4:00 pm ! after business hour fun time starts!!!