Thanks for your reply bro punter poontang, I only messaged them and that's what they told me not to message or call them, I already apologized to them when I asked those questions and at no time did I be rude/swear etc to them to be blacklisted. After they said to go to other shops if I want to see a line up I asked if I could still book on thursday and they said no and not to message or call them again. I can understand the shop is busy but atleast be more nicer to would be new customers, granted partly my fault for not reading all the posts here about this shop but they have to have time to answer peoples questions if they want their business unless they think they have enough customers and don't care about new ones. No offence taken and I'm thankful for your reply, now if they can explain why they blacklist me if I only asked those questions...