I'd have to say reading your comments makes clear it is a personal vendetta. If your admitted purpose is to convince customers tnot to come then that seems to qualify for describing your actions as vengeful. Fine Glad you saw it. As I said, hope it helps. I was wondering if I could make my booking with Julie go from 12 to 2pm? Thanks, Danielyou had a bad experience, but the way you speak about Sophie goes beyond being reasonable and is vindictive and counter productive.
I say counter productive because people reading your messages will no longer believe you because they realise you have made this so personal your comments can't be trusted.
I'm prepared to listen to you and think deleting this thread would be wrong and I'd start this thread again because it's an important discussion.
Hope you take my comments in good faith because Sophie has always been kind and helpful to me so I felt it was important to respond to reads to me as slander.