Quote Originally Posted by Max Wood View Post
I bet she was double booked/ but I'm speculating here
I feel the same. I can't held but speculating that the receptionist gave my booking to someone else. It sounds like she double booked her at the same time or half an hour overlap and just see who will show up.

If that is the case I would be extremely disappointed because I made booking on Monday morning. And I confirmed the booking Wed morning by SMS.