It's an interesting read to hear from the other perspective. Thanks for sharing, Babycat.

I've been told that a lot of punters go just to "vent". I know I do sometimes. But to me, I enjoy the interaction and getting to know the person. I feel things get complicated when you get to know an ML/WL at a more personal level, and it's hard to switch from customer to "friend". I know we'll probably never truly be friends with them, so guess it'll be best to just enjoy the company.