Many WLs will outright ignore customers when they see them in the street. They are very scared that you will mention the shop and others will find out their secret.
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It's their standard MO, don't take it personally. If they were to start talking to you, you might mention the shop, and a passer by might overhear, whom They know.
Once I saw a ML in the street, and the next day I visited her shop and booked her in for a session. I told her I'd seen her, and she said I should have come over and said hello! That was odd.
Although I was thinking of this topic today. A shop owner always acts like a friend to me. He then asked if I was married, and I told him no, cause I'd give up punting after marriage. He then tried to convince me that punting was good to keep my marriage healthy! Not sure how much of a friend he was if he was trying to give me the wrong advices which would suit his business?? Or did he really believe that??
I still chat with one of the MLs I met a few years ago. She drove me crazy in bed... afterwards she returned to China then came back (has citizenship here). We don't fuck anymore but chat every few days, she's genuinely a friend now. Of course I'd still bang her at the drop of a hat but I wouldn't even ask now lol. She was one of those girls who'd get really really wet when getting her nipples licked. At the time she worked she wouldn't fuck in the shop (even though the other girls there were doing it) no matter how wet I got her, but I got to pay extra and visit her overnight a few times, get BBFS for a few mins then she'd want the condom put on which I went with. But she was so easy to get over the line, every time it would only take a few mins to make her cum once or twice while making love.