
Originally Posted by
VFlowers
I made a booking with Serena today, got confirmed and was on my way.
Arrived right on time, door was answered by some other girl, and I was led into one of the rooms to wait. Serena wasn't free yet, I was told and it would only be a few minutes...
10 minutes later the same other girl came in again with what appeared to be their booking sheet and told me that a mistake had happened and that Serena had been double-booked.
That 'booking sheet' had absolutely no recognisable structure or system and looked worse than a dog's breakfast.
So I left.
Some 30 min later, the 'manager' (What does he actually manage??? Clearly not his shops...) contacted me, apologising and telling me the usual pseudo-exculpatory BS, i.e the girl was 'new', couldn't speak enough English to tell 1 pm from 1:30 pm and more.
I told him repeatedly that I wouldn't waste my time with his shop(s) anymore.
Nevertheless he ended up offering me a free massage....and get this....NOT with the girl that I had booked and missed out on, but with that rocket scientist who couldn't copy a booking time from a mobile phone to a sheet of paper...and who, at least in my eyes, was rather unattractive (I believe it was Tara).
So, Mr ZheYellow, if you're reading this, I don't want to be unduly rude, but just think of that expression that ends with '.....where the sun don't shine...'
If you as the 'manager' of at least 2 shops with multiple girls, in this day and age, can't devise a half-decent and reliable booking system other than some scribbled on piece of paper, you're clearly not the person who should end up with my hard earned cash.