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Thread: Second worst ever punting experience

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  1. #1
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    Sucks bro,

    I was very sad to see this was your second worst experience ever and it came out from MOC. And also it was the 1st complaint case since i've been back to re-manage MOC myself couples days ago. Obviously it is a disaster even though you've not mention clearly the whole story right here in your AR...Yes, Everything is true. I will not talk too much about exactly what've happened during the whole session but face to the current situation and all problems came out from the management of MOC during the past half a year.

    First of all, $150 refund is available to claim anytime as your convenience or get deducted from your next visit; I do apologise for this complaint so much. Take it!!!

    Yes, many MOC regular clients & Syd99 members who got my private contact have mentioned to me what's changed & happened to MOC since i've given my position to others...I fully understand that every people is doing things in a different way & attitude and there are many problems right here of supervision free by me. This is the reason i've just been back to manage MOC again.

    Let me see back MOC mgt during the last 3.5 years: Duncan->Duncan & Emily->Duncan & Sara->Duncan & Jessie & Cattier->Duncan & Grace->Grace & Fancy->Grace & James->James & Shirley->James & Elsa (NOW).

    Both James & Elsa are hard-working people at MOC. They are honest but lack of power & experience of managing this industry. I've never given them full training before they got upon the position after MOC Grace. This is my fault. But they keep learning how to eat bitter lessons as they go. Now it is the time Im not complaining everyone but myself.

    Within next a period of time I will gradually fix-up all problems myself and restart running MOC my way. I do hope everyone could see a change in future. It needs a while but won't be long…

    After your next visit please lodge a complaint via MyOutCall suggestion form ( http://www.myoutcall.com.au/web/contact.html ) Straight away if there is any uncomfortable feel or un-satisfaction about any lady's service attitudes & levels, receptionist customer services & attitudes, room conditions etc. Please note all complaints are very welcome through Web form and i am same day available to make a quick response. Thanks for you guys' co-operation & help with me…It could work out !!!

    For all members who posted up within this thread, i would say i thank you for your advices & i fully agreed about everything mentioned here. Any other MOC client and member who have got a bad experience recently please tell your story via suggestion box and i am sure i will fix up and give a feedback!!!

    Thanks again.

    Best regards

    Xmas & Happen New Year 2013 everyone !!!

    Duncan G
    MyOutCall.com.au

  2. #2
    Baby Member(留言版初哥)
    Join Date
    06-03-2012
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    3
    Last night, Duncan contacted me and we had a sincerely chat(pretty same as his reply). I did appreicate his attitude to deal with this issue, trust and don't question what customer complainted. From my point of view, punting is for fun and no customer'd like to share his bad experience if it's not that bad. I always support the other bros for the same point.

    It is glad to see Duncan back to the management and take action. As bro Onthebeach said The more Wl's we visit the more chances we have of having bad punts, it is 100% true. I will give MOC another go coz I did have a lot good experience from MOC as well.Hope my experience is a disguised blessing.

  3. #3
    99 King Member (帝皇會員) Travelmate's Avatar
    Join Date
    06-03-2012
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    Quote Originally Posted by MyOutCall Australia View Post
    Sucks bro,

    I was very sad to see this was your second worst experience ever and it came out from MOC. And also it was the 1st complaint case since i've been back to re-manage MOC myself couples days ago. Obviously it is a disaster even though you've not mention clearly the whole story right here in your AR...Yes, Everything is true. I will not talk too much about exactly what've happened during the whole session but face to the current situation and all problems came out from the management of MOC during the past half a year.

    First of all, $150 refund is available to claim anytime as your convenience or get deducted from your next visit; I do apologise for this complaint so much. Take it!!!

    Yes, many MOC regular clients & Syd99 members who got my private contact have mentioned to me what's changed & happened to MOC since i've given my position to others...I fully understand that every people is doing things in a different way & attitude and there are many problems right here of supervision free by me. This is the reason i've just been back to manage MOC again.

    Let me see back MOC mgt during the last 3.5 years: Duncan->Duncan & Emily->Duncan & Sara->Duncan & Jessie & Cattier->Duncan & Grace->Grace & Fancy->Grace & James->James & Shirley->James & Elsa (NOW).

    Both James & Elsa are hard-working people at MOC. They are honest but lack of power & experience of managing this industry. I've never given them full training before they got upon the position after MOC Grace. This is my fault. But they keep learning how to eat bitter lessons as they go. Now it is the time Im not complaining everyone but myself.

    Within next a period of time I will gradually fix-up all problems myself and restart running MOC my way. I do hope everyone could see a change in future. It needs a while but won't be long…

    After your next visit please lodge a complaint via MyOutCall suggestion form ( http://www.myoutcall.com.au/web/contact.html ) Straight away if there is any uncomfortable feel or un-satisfaction about any lady's service attitudes & levels, receptionist customer services & attitudes, room conditions etc. Please note all complaints are very welcome through Web form and i am same day available to make a quick response. Thanks for you guys' co-operation & help with me…It could work out !!!

    For all members who posted up within this thread, i would say i thank you for your advices & i fully agreed about everything mentioned here. Any other MOC client and member who have got a bad experience recently please tell your story via suggestion box and i am sure i will fix up and give a feedback!!!

    Thanks again.

    Best regards

    Xmas & Happen New Year 2013 everyone !!!

    Duncan G
    MyOutCall.com.au
    WELL DONE!! Keep this up and grow more business in 2013

  4. #4
    Baby Member(留言版初哥)
    Join Date
    25-12-2012
    Posts
    2
    Quote Originally Posted by MyOutCall Australia View Post
    Sucks bro,

    I was very sad to see this was your second worst experience ever and it came out from MOC. And also it was the 1st complaint case since i've been back to re-manage MOC myself couples days ago. Obviously it is a disaster even though you've not mention clearly the whole story right here in your AR...Yes, Everything is true. I will not talk too much about exactly what've happened during the whole session but face to the current situation and all problems came out from the management of MOC during the past half a year.

    First of all, $150 refund is available to claim anytime as your convenience or get deducted from your next visit; I do apologise for this complaint so much. Take it!!!

    Yes, many MOC regular clients & Syd99 members who got my private contact have mentioned to me what's changed & happened to MOC since i've given my position to others...I fully understand that every people is doing things in a different way & attitude and there are many problems right here of supervision free by me. This is the reason i've just been back to manage MOC again.

    Let me see back MOC mgt during the last 3.5 years: Duncan->Duncan & Emily->Duncan & Sara->Duncan & Jessie & Cattier->Duncan & Grace->Grace & Fancy->Grace & James->James & Shirley->James & Elsa (NOW).

    Both James & Elsa are hard-working people at MOC. They are honest but lack of power & experience of managing this industry. I've never given them full training before they got upon the position after MOC Grace. This is my fault. But they keep learning how to eat bitter lessons as they go. Now it is the time Im not complaining everyone but myself.

    Within next a period of time I will gradually fix-up all problems myself and restart running MOC my way. I do hope everyone could see a change in future. It needs a while but won't be long…

    After your next visit please lodge a complaint via MyOutCall suggestion form ( http://www.myoutcall.com.au/web/contact.html ) Straight away if there is any uncomfortable feel or un-satisfaction about any lady's service attitudes & levels, receptionist customer services & attitudes, room conditions etc. Please note all complaints are very welcome through Web form and i am same day available to make a quick response. Thanks for you guys' co-operation & help with me…It could work out !!!

    For all members who posted up within this thread, i would say i thank you for your advices & i fully agreed about everything mentioned here. Any other MOC client and member who have got a bad experience recently please tell your story via suggestion box and i am sure i will fix up and give a feedback!!!

    Thanks again.

    Best regards

    Xmas & Happen New Year 2013 everyone !!!

    Duncan G
    MyOutCall.com.au
    You are just fobbing off and attempting to hype yourself as Christmas marketing strategy. If you had never managed MOC in these days, how come you were the one who delivered girl for overnight booking to us? As for your manager, he was simply doing what you told him to! It doesn’t matter if the manager has the experience or not, what matters is that YOU had seen these girls yourself, and now you’re acting like you’re innocent. People have been on this forum complaining so much, you were blind to the negative things before, and now here you are, blaming on the manager.

  5. #5
    Banned
    Join Date
    06-03-2012
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    3,379
    Quote Originally Posted by Kojo View Post
    You are just fobbing off and attempting to hype yourself as Christmas marketing strategy. If you had never managed MOC in these days, how come you were the one who delivered girl for overnight booking to us? As for your manager, he was simply doing what you told him to! It doesn’t matter if the manager has the experience or not, what matters is that YOU had seen these girls yourself, and now you’re acting like you’re innocent. People have been on this forum complaining so much, you were blind to the negative things before, and now here you are, blaming on the manager.
    Hi, Kojo brotha,

    Thanks for your points! I do not know which 's username you used to post here but now i do very understand what you thought but not 100% correct...

    Yes, i did not manage MOC meaning that i did not watch how they deal with girls & customers. I am not complaining my staff but myself...i say it again.

    I say they are lack of power & experience meaning they did not notice me that if one client has made a complaint on syd99 forum even though manger has seen it ... i've staying away from this form for pretty long and i need news.. but my fault is i never check their work...manger & receptionist, and gals....Yes, i 've told them what should do and what they must do , but sometimes they are doing their way but now my way....that's why i say everyone has their manner & doing things their way. i do accept but i only get this bad outcome because i havent' keep watching & caring about it... I wont see MOC's reputation dropped down true?

    hope you understand my complaint and i am trying now to serve you Kojo the best i could "my way".

    thanks again.

    Duncan

    MOC TEAM

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