If that is the attitude of the owner, I am sure the customer care and focus must go thru the business as well.
DUNCAN Thank you for taking the views and concerns of so many punters seriously. There has been much written on this topic and this guys actions should be recognised, applauded and rewarded.....
I WILL PM YOU NOW AND ARRANGE A VISIT. It will be my virgin MOC experience so be gentle and recommend someone really really good.
Thanks
Spitzer