Quote Originally Posted by Meng View Post
It's something I never understood with businesses it's called a death spiral and I've seen it in other businesses as well. When they aren't doing as well, they tend to jack up the prices to compensate which in turn lowers the number of customers even more and the spiral goes on and on.

Look at Netflix for an example. Lost subscribers and decides to up the price.
A lot refuse to learn from history. Basically nothing is new, no matter great the new technology, in general its all happenned before.

I walked into a shop the other day, and the lass behind the register asked as I was leaving what was wrong as I hadn't bought anything (I am fairly regular there). I actually asked her for what I wanted, and she said oh sorry thy are now in a different place and proceeded to show me. Yes I bought what I wanted then and then saw something else I could use and got that as well. So whats the lesson ? Entice you regulars and treat them well, be reasonable and don't overcharge and they jus might spend the extra they were not intending to.

I see a lot of "older" ladies doing relatively ok, but their younger counterparts are starting to struggle because they know best (LOL). yeah right !!