I am not sure why there is so much sarcasm over OP pursued such a common service that is advertised on the WL's profile. What's wrong with someone likes CIM? I am not into CIM but I know many men like it. If you don't like CIM you can just skip it but why judge the others? As far as I am concerned, OP is entitled to the service he paid for.

I am not sure either why should a customer confirm if the WL performs a particular service upfront when the service is advertised. If she can't do it the reception should remove it or advise customer before accepting the payment.