Totally agree there!
Guys, when you run into problems with a shop or ML, it's worthwhile to contact the manager first - before writing an unfavourable review, in particular when you think the shop is not bad in general. Owners/managers can only address problems they're aware of. Constructive criticism and suggestions for solutions will help to improve things.
Only if the manager is dismissive or not interested in what you have to say, you can't find an amicable solution etc. should you resort to naming and shaming the place, IMHO.


Thanks for that update
Good advice
Easy to improve ad talk to my staff
Best Practice can apply
VFlowers
I will talk to any customer in confidence about any problems they have