I've been to a T5 many times over the past few months. I've not seen Emily and have never experienced the plastic wrap from the other ladies I have seen there. The full range of options was available from Daisy, Hana, Winter, Cream, Zoe. Some offered bbbj others cbj. One provided bbbj and cim. All provided a very good experience, no starfish. In all, it was on par with the other good shops, no better, no worse.