Quote Originally Posted by rubit moore View Post
Well said.

Many variables for them each time a punter steps through the door. Treat them like you'd want to be treated; first impressions will remind them of their good or bad experiences and sessions may go accordingly. I can't fuckin imagine how they cope mentally, apart from totting up the $$$.
It has to be hard on the WL's especially the ones working 7 - 14 days straight.