Quote Originally Posted by Hermes At Home View Post
Not trying to be rude, but is it possible to have someone else answer the phone on Tuesday instead of Yuri?

I told her I wanted to book Chloe, and she just kept saying "pardon?" over and over again.

Not sure if she was doing it on purpose or not.

But honestly, if you can't understand what I'm saying, just repeating "pardon?" doesn't really help, does it?
How do you know it was Yuri?
Did she say who it was when she answered the phone?

I've never had a problem communicating with her.

Agree with the other poster, text is always best. You have it to refer back to if needed later.