Decided to give Rebecca @ Tata a try today.
Sent text: "Good morning, is Rebecca working today?"
They: "What time would you like come"
Me: "Is that a 'yes' to my question?"
They: "What questions"
At that point I decided that Tata wasn't the right shop for me.
A booking enquiry a few weeks ago had ended in a similar fashion.
I'm not gonna try again.
The google reviews are quite mixed with most of the new reviews being quite bad e.g. 1 star - oh well it might still be worth checking out with the reviews here
if you were to find yourself in the carpark, the gelding's advice is as follows: unlock your vehicle, close door, start car, and drive to venue within the 10km golden ring of the cbd. Otherwise, in 60 mins time, you'll be questioning your life choices.