Same experience - booked yesterday for a 9am 45 minute appointment today. Got the response - all good, see you then.
Rocked up today at 9am, rang the bell three times, no response. About 9.05am, Kiko arrives and she's locked out as well!
What a circus, never coming back here as they did the same a week ago - delayed my confirmed appointment by 30 minutes just 40 minutes before the time slot.
No sense texting beforehand as no-one's responding.

Texted The Green Room, Annerley and 30 minutes later, greeted by the beautiful Ivy who reduced my temperature but increased the blood pressure!