That's a LONG time when you include international.
And in all that time, I've only been OFFERED a discount once, via message, from a shop I'd never visited, and I was free to write whatever I wanted. I politely declined; just a purist at heart, not wanting anything to influence me except my own experience as a common customer.
Full disclosure: I did recently receive an apology from a provider for having to collect the $10 shop fee increase.
I did receive a one-time shop fee discount of $10 for sticking around when my booking was running 30+ minutes late and I'd asked for a refund ($20/hour is slightly below my hourly rates but it's really the thought that counts. The next time it happened, same provider, I just walked with a full refund).
And there was the first time provider who offered me a substantial discount for sticking around when she was occupied by a punter who seemed to have that COTU* attitude. However, due to her excellent service, full fees were paid, foregoing any discount (not her fault some cretin can't get his sorry ass to a specific point at a specific time - disrespectful).
From my point of view, they're both tainted... with a slight whiff of extortion in the latter. Guess my integrity is worth more than a pineapple. IME being a frequent flier does somewhat protect you from same provider service fee increases, UNLESS there's an industry wide sea-change (rare, but it does happen).










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