Quote Originally Posted by CunningLinguist View Post
I don't remember seeing the shop comment in any complaint threads, maybe before my time ?
Yeah, my bad, the shop didn't comment directly. There was a complaint thread started by 'tiny dancer' back in July last year. It's now closed, but the final post was this one posted by Aus99 Moderator:

"Dear members,

533 management wishes to express that they have taken notice of the complaints, and promised to improve their efficiency, therefore request this thread to be closed.

Cheers"