Goodbye Vixens.

[AHLUNGOR]

You haven't even been to Vixens but can't help yourself getting involved in an incident that doesn't concern you in the slightest!
You assume this and that and your contibution is as valueless as it is pointless and meaningless.
As Lamb has told you, he is not angry nor is he trying to drag their name through the mud as you assumed!

This incident concerns me as much as it has concerned you !!

[20cm]

Maybe Lamb is better going to 1 of your shops right?

This incident concerns me as much as it has concerned you !!

If you are my customer, you certainly will be treated differently mate !

Didn't I say the Customer is always right ??

At the end of the day, may I ask you this simple question brother Lamb, as a customer, you have your right never to return to Vixens, but do you want to drag them through the mud and have their shop's reputation seriously damaged ?? is that your intention, are you really that angry ??

Cheers

So your motivation is financial??
Want a piece of Lambs hard earnt $$

Fair enough...

[raenoir]

Maybe Lamb is better going to 1 of your shops right?





So your motivation is financial??
Want a piece of Lambs hard earnt $$

Fair enough...

Mate, go back to ahlungor hate forum and post it there. Its fucking pathetic that you followed him around ans just reply on whatever he posted.

He posted a suggestion for both side that can either be taken by both parties or ignored.
Meanwhile your comments is purely attacking and contradicting whatever he said instead of giving your own opinion..

[20cm]

Yes you are %100 right.
His suggestion is pathetic.

Mate, go back to ahlungor hate forum and post it there. Its fucking pathetic that you followed him around ans just reply on whatever he posted.

He posted a suggestion for both side that can either be taken by both parties or ignored.
Meanwhile your comments is purely attacking and contradicting whatever he said instead of giving your own opinion..

[vixens271]

Vixens271 say hi to everyone!
OMG! OMG!
We are apology to everyone, this thread make we all gone to far now!
Vixens271 APPRECIATE ARLUNGOR WITH YOUR ADVISE
"delete this thread". But we could not do that with many reasons:
-
- RESPECT ALL OF REVIEW FROM PUNTERS AND RESPOND TO THEM WITH OUR HONOUR.
- YOUR REVIEWS IN SOME WAYS WOULD CONTRIBUTE OUR BUSINESS REPUTATION FOR US MORE BETTER AND BEST.
- 24/7 OPENING BUSINESS MORE THAN 13 ROOMS WITHOUT MISTAKE IS IMPOSSIBLE, YOUR REVIEW IS BIG SUPPORT US FOR FIXING UP AIM TO BUSINESS AND CUSTOMER RELATIONSHIP BETTER AND LAST FOREVER!
VIXENS271 start join in Aus99 forum with 2 purposes:
1/ Message to you Vixens271' information such as: event, lady, roster with honest.
2/ waiting for customers review, through that we ll look back or "check up" ourselves by Vixens271 honest we ll reply ASAP.
We decide not to delete this thread.
GOOD BYE VIXENS271 ...
SEE YOU AGAIN !!
That s what we hope lamb will add in if he like to come back on this weekend fri sat sun ( 10:00am till 7:00pm) we love to hear from you lamb.
Best regards.

Vixens271

[AHLUNGOR]

That's the way Vixens !

this is the positive attitude all people would appreciate. It's the right thing to say sorry and apologise for the unfortunate situation that a customer had experienced and then the shop should do something about it.

Now it's up to brother Lamb if he won't accept your apology and give you another chance.

Good to see some customer services came out of this eventually.

Keep up with the good works

All the best

Cheers



ps. For those people who criticize my approach in complaint handling, my position has never changed:

Without good customer services, there will be no business!!
「今時今日咁嘅服務態度係唔得架喇…」

[lamb]

Ahlungor, this occurred on Monday and has now only had a half arsed apology, of which I don't want. Don't go excepting that on my behalf. Go read the poor excuse of replies beforehand.

When did I ask for an apology? Read my last post to you.

While I've always disagreed with your approach I pretty much leave it be. 20cm might be trolling you but you know what, he's right in some respects. You've never been there and seem to only want to play devils advocate. I've been here MANY times successfully and this ridiculous treatment has turned me right off.

Please keep your humble opinion coming though, I'm happy to continue the debate.

[AHLUNGOR]

Ahlungor, this occurred on Monday and has now only had a half arsed apology, of which I don't want. Don't go excepting that on my behalf. Go read the poor excuse of replies beforehand.

When did I ask for an apology? Read my last post to you.

While I've always disagreed with your approach I pretty much leave it be. 20cm might be trolling you but you know what, he's right in some respects. You've never been there and seem to only want to play devils advocate. I've been here MANY times successfully and this ridiculous treatment has turned me right off.

Please keep your humble opinion coming though, I'm happy to continue the debate.

Brother Lamb,

I respect your position as a foundation member to this forum. And your experiences as a paying customer of this shop, you know better.

It's really none of my business but I was just amazed with the way the shop has handled this whole situation.

This was quite clear in the early days that they probably can't win the argument, by trying to find excuses or trying to justify the situation will only make things worse.

There are situations where the punter was rude, dirty, rough to the girl, bad manner, poor hygiene, on drugs or intoxicated where the girl or the shop are well within their right to refuse services or even evict the punter but that was clearly not your case here.

That's why I said, the best way to handle this is not to let the matter drag on. Apologise first and then try to resolve the matter with you privately . No one need to know if they would give you a refund, offer you a free punt on your next visit or 50% off or something .

My philosophy is, if I can't win the battle, I will win back the guy making the complaint as a customer, I may offer him a freebie so he will come back, then come back again and pay, and keep coming back because I look after him so well, only when he keeps coming back as a paying customers will I eventually win as a business, who cares if he win the battle and the argument ! I only want his business and his money!

That's how I would do it, and that's how I train my staff to do it, it sounds easy but it actually takes a lot of commitment - as you have to put away your ego, swallow your pride to do the right thing for the business. But it's just business, nothing personal............haha

So brother Lamb, if you are my customer, this is what I will say to you:

Dear Mr Lamb,

We are really sorry about what happened !! will you come back and give us another try, let me take care that for you, who is your favourite in our shop ??

[vromiaris]

I read this LONG thread and decided I won't go to Vixens again... I don't think it has been the same for years, pity as I leave at Dulwich hill.

Shops need to understand that punting is a treat for the punter, mess it up and an an angel loses it's wings.

Also I have a theory:
If a shop has a presence on Syd99 and there is no posts, no AR's, no roster updates then it must be crap.

Success breeds success friends.

[vixens271]

I read this LONG thread and decided I won't go to Vixens again... I don't think it has been the same for years, pity as I leave at Dulwich hill. Shops need to understand that punting is a treat for the punter, mess it up and an an angel loses it's wings. Also I have a theory: If a shop has a presence on Syd99 and there is no posts, no AR's, no roster updates then it must be crap. Success breeds success friends.

Hi!
In fact I wish if I could identical anyone who always won't be back Vixens271! Why? Simple is I would recognise your looking and get ready to service you from door to door, take care of you more deeper!
Still your choice darling!
Thanks a lot

Vixens271

[Max Impact]

Not vixen271.com

[Gucci2012]

I will go here and tell the shop Iamlamb.....get some hook ups?

[crum]

Lol I've thought about visiting vixens as it's not too far from me locally but I guess not. There's nothing worse than going to a shop and being dicked by the girl AND reception. The way they handled this from the get go was just astounding to me and the fact the shop said if 'he doesn't want to come back what can we say' made me laugh like a madman.

Personally AL I find your posts unnecessarily long winded and annoying so I usually skip over them instead of reading them and complaining but the fact you offered advice such as having the thread deleted was fucking despicable. An AR like this is one of the most useful at time when not wanting to waste your hard earned cash on dud punts. You simply wanted to let them wipe the slate clean and continue letting them trap punters in these situations disgusts me.

[vixens271]

Lol I've thought about visiting vixens as it's not too far from me locally but I guess not. There's nothing worse than going to a shop and being dicked by the girl AND reception. The way they handled this from the get go was just astounding to me and the fact the shop said if 'he doesn't want to come back what can we say' made me laugh like a madman. Personally AL I find your posts unnecessarily long winded and annoying so I usually skip over them instead of reading them and complaining but the fact you offered advice such as having the thread deleted was fucking despicable. An AR like this is one of the most useful at time when not wanting to waste your hard earned cash on dud punts. You simply wanted to let them wipe the slate clean and continue letting them trap punters in these situations disgusts me.

VIXENS271 24/7 OPEN WELCOME EVERYONE WHO ARE HAPPY CONFIDENT BUZZ THE BELL!

Vixens271

[vixens271]

"rude customers" Agreed Sextus Some people forget they are dealing with real people when they interact with the sex industry If you have a derogatory view of this industry, you have no right to be involved in it Its called 'class' A lot of people havent got it

Vixens271 just share a bit of hard time of rude cus by phone! Talk bla bla are easy! Day by day listen to all this crap, face to some others who rude to the lady ( if you see by your eyes a little Japanese girl got bleeding and must stop 2 weeks from a very gentlement looking man! Anyway, I would try my best with my tight free ye to post more real story ( if any of you confuse come to Vixens271 we had surveillance 24/7 to prove you. Dealing with all these! New receiptionist on mon and thurs had a mistake I totally understand!
We have never think of run away from any complaint! We wil face with it and deal with it!
If you guy just hang out here BBQ ;( up side down left to right the story, how s WAISTING time !
Life moving on!
Every single staff are work hard, we couldn't stop !
VIXENS271 are open 24/7 welcome everyone who happy buzze the bell

Vixens271

[Oneonone]

Ah the joys of running a business and to be honest people wise it is one of the most difficult businesses that your in.

Your dealing with customers some who are stupid, and rude but most are not like that they are experienced punters and know what is what and when they are being given a bad time by the girls or the receptionist.

There are a lot of shops around and quite a price range and there are lots of girls ranging from young and beautiful to milfs or even granny. So we have plenty of choice and what decides where we go in the end for most of us is price, the girls and how we are treated by the receptionist.

We all know that some girls can be moody and difficult to manage at times but hey that's your job that's what you get paid for.

So your shop is no different from any other shop they all have these problems its how they handle it and what they do to fix problems that makes the difference.

If you got a problem you need to act swiftly positively and fix it to all parties satisfaction.

[vixens271]

Ah the joys of running a business and to be honest people wise it is one of the most difficult businesses that your in. Your dealing with customers some who are stupid, and rude but most are not like that they are experienced punters and know what is what and when they are being given a bad time by the girls or the receptionist. There are a lot of shops around and quite a price range and there are lots of girls ranging from young and beautiful to milfs or even granny. So we have plenty of choice and what decides where we go in the end for most of us is price, the girls and how we are treated by the receptionist. We all know that some girls can be moody and difficult to manage at times but hey that's your job that's what you get paid for. So your shop is no different from any other shop they all have these problems its how they handle it and what they do to fix problems that makes the difference. If you got a problem you need to act swiftly positively and fix it to all parties satisfaction.

THATS IT!
YOU SPEAK UP WHAT WE WANT
THANKS A LOT

Vixens271

[vixens271]

Advise from Vixens271:
This s "silly" and " stupid" way to post but please take it from bottom of my heart:
Always something behind the red light or brothel: "Monday and Thursday "receptionist useless and stupid" - that how you feel ! Vixens271 have another 5 days, I'm sure if you coming this weekend and remind that you are only read this topic, I promise from door to door you will be treat like King and have an offered special discount from me.
That's all I can do
You can not accept it! What s else you want to see next, vixens271 would have big damage till shut! I don't think so, our mistake is our learning and our experiences gaining which make us stronger better!
You have right to post or pass anything, Vixens271 100% appreciate cuz join in Aus99 we like to have your notice, we reckon bad more than good for Our business reputation earning!
Thank you

Vixens271

[raenoir]

THATS IT!
YOU SPEAK UP WHAT WE WANT
THANKS A LOT

Vixens271

How is he speaking up what you want??

He's telling you that all shop have received same kind of customers (some of which are rude to the girls or receptionist or on the phone) but it's up to the SHOP on how to handle them.
And from the way you handle this thread, everyone can see that you didnt want to address the problem but just want to forget the problem and move on as if nothing ever happened. That's EXACTLY how a BAD SHOP should handle a problem which will ensure people won't come back to you guys.

If you can take example of Ginza or MOC when they have customer complaint, you can see that they actually apologize to the customer WITHOUT being told by bunch of people on the forum.

[vixens271]

How is he speaking up what you want?? He's telling you that all shop have received same kind of customers (some of which are rude to the girls or receptionist or on the phone) but it's up to the SHOP on how to handle them. And from the way you handle this thread, everyone can see that you didnt want to address the problem but just want to forget the problem and move on as if nothing ever happened. That's EXACTLY how a BAD SHOP should handle a problem which will ensure people won't come back to you guys. If you can take example of Ginza or MOC when they have customer complaint, you can see that they actually apologize to the customer WITHOUT being told by bunch of people on the forum.

Hiiii
Bad and good come together!
But TOO GOOD TO BE TRUE!

Vixens271