Yeah look 100%, they're not gonna say it over wechat. That would be dumb.

The way the discussion has happened in the past has been

Me: hey do have any recommendations?
Them: what do you like?
Me: X
Them: takes me aside to room and gives recommendations

How is that disrespectful or unacceptable? Are you under the illusion that I come for the amazing massage?

The entire process works a lot better if everyone is just upfront. There's no disappointment. There's no angry threads. There's no complaining to the reception desk.